Carpet Cleaning Snellville - The White Towel Test

Carpet Cleaning Snellville – 404-933-4044 “Take The White Towel Test…” Try this: Try putting a clean white towel on the floor just inside your front door. Walk on it. Track stuff in on it. Let the dog sleep on it. Spill stuff on it…Now hereʼs the question: How long would it last? I mean how long would it stay clean? A month? A week…Couple of days maybe? Hereʼs the point: Your carpet gets just as dirty as that towel does! Except if youʼre like most people, itʼs been a year or more since you last had it cleaned. Your carpet is just like a big filter in your home. It traps dust, pollen, bacteria… stuff you track in from the street. It traps everything! Itʼs actually designed to. (That’s why homes with carpeting have 27% less dust on average than homes with hard floors.) But what happened to all that dust, pollution, and bacteria? It had to go somewhere…Thatʼs right! Itʼs trapped in your carpet. And now your family is living on it! When you walk across your carpet, you stir this stuff into the air, and your family breathes it. This can complicate asthma, irritate your lungs and can even make some people sick! “What If Your Carpets Donʼt Look Dirty?” Studies have shown that if you have an average brown carpet, your carpet can hold up to NINE pounds of dirt in a single square yard (thatʼs an area 3 feet by 3 feet) Nine Pounds!! WITHOUT EVEN LOOKING DIRTY! Itʼs crazy, but most people change the air filter in their car more often than they get a good professional carpet cleaning! “Donʼt Fall Into The Trap” Letʼs say you had a suit of clothes that cost $1,000 dollars or more…and they were marked, ʻProfessional Dry Clean Onlyʼ. Is there any way youʼd go down to the local dry cleaners without any training and try and use their equipment to clean it yourself? No Way! Would you let someone else with some equipment…but no training clean your suit? Sadly, less than 30% of ʻprofessionalʼ carpet cleaners have ever attended any kind of class, read a book, or ever attended even a two-hour seminar on how to clean carpet. They have some carpet cleaning equipment, (some of itʼs good, some of itʼs used and run-down…it depends on the company) but most carpet cleaners havenʼt had any more training than you have! Everything theyʼve learned, theyʼve learned through ʻexperienceʼ and making mistakes on other peopleʼs carpets. What kind of a plan is that? In fact, most carpet cleaners DO NOT follow the manufacturerʼs recommendations for cleaning and many unknowingly void the carpetʼs warranty. They can overwet the carpet, use too much pressure, too much heat, or use chemicals that are so harsh they damage the fibers. The carpets can look clean when they leave, but within a few days, weeks, or months, the carpets can have real problems. Sometimes these problems canʼt be fixed! “The Top Five Reasons YOU Should Use Carpet Cleaning Snellville To Clean Your Carpets” 1. I absolutely, completely, guarantee your satisfaction with any work we do. No strings, and absolutely no gimmicks! If youʼre not happy, I’ll will make it right. It’s that easy. 2. We carefully test every carpet we clean and use the cleaning process recommended by the carpetsʼ manufacturer. This wonʼt void your carpetsʼ warranty and will get your carpets truly clean… without damaging your carpet. 3. We are are thoroughly trained to provide you with excellent service and make your cleaning experience a happy one. 4. We use the finest, most up-to-date equipment made for carpet cleaning. Our equipment allows us to safely control the heat, pressure, and detergent to gently rinse bacteria, pollen, dust mites, and soil from your carpetʼs fibers, leaving them soft, clean, fresh, and fluffy. 5. We want your business for life- What I mean by this is that we want your business from now on, and although that may not sound like a benefit to you, it really is…Let me explain: Every aspect of our business has been carefully designed to provide you with the best service, and the finest experience possible. All because we want to earn your business for life. Because we HAVE to. Thatʼs a reality of doing business in a community like Snellville. Weʼve GOT to keep our clients coming back again and again or weʼd be out of business. Here at Carpet Cleaning Snellville we understand that completely. So you know youʼll be treated well, because we care. “You’ll Save Money!” Pick up the phone and call 404-933-4044 RIGHT NOW to get the best cleaning youʼve ever had. I personally guarantee it. I’ll stand behind it 100%…And if thereʼs any way to do it, weʼll make your carpets look wonderful. Sincerely, Tony Guthrie, Carpet Cleaning Snellville (aka: KleanEasy Carpet Cleaning)

Carpet Cleaning Alpharetta - Protecting Our Investments

Carpet Cleaning Alpharetta – 404-933-4044 Yesterday I was with my children at the neighborhood pool and was trying to invest a little time with them. They are growing so fast. My daughter will be 15 in two months and my son is knocking on the door of 12. Where does the time go? I figure it this way, soon they will be out of the house and on with their adult lives. It seems only yesterday they were toddling around the living room. So, since time seems to fly by, I should invest as much time with them now. They are a precious blessing in my life and I really should seize every opportunity to make an investment in them. The thought struck me that there are many things in our lives we “invest” in. Our homes are certainly a major investment and the things with which we furnish them are as well. These possessions, although material, are still a blessing. We have invested literally thousands of our hard-earned dollars in carpets, upholstery, and other things that help to make our house a home. So the thought struck me that if we see these possessions as a blessing and since we have invested thousands of dollars in them, doesn’t it make sense that we protect those investments? Obviously over time and with wear these items become dirty. And because we have so much invested we wouldn’t want just anyone to service our cleaning needs. Seriously, doesn’t it make sense that we would call a professional company that truly sees our possessions as meaningful investments? As owner of Carpet Cleaning Alpharetta (aka: KleanEasy Carpet Cleaning) I am committed to the idea of helping you protect your investments. I do this by providing the highest quality service for a reasonable fee. I will not bait you in with a silly coupon for “Whole House Cleaning for $79.95” and then switch the price on you dramatically after I arrive. I will quote a reasonable price and then provide you with the best cleaning possible. Call Carpet Cleaning Alpharetta and hire a company that sees your investments as you do. A blessing! All the best! Tony Guthrie

Carpet Cleaning Alpharetta - Experiential Service

Carpet Cleaning Alpharetta - 404-933-4044 I think it is safe to say that having lunch or dinner at a typical fast food restaurant, like Burger King or McDonald's is not an experience. We eat at those places because of hunger, price and convenience. We expect nothing more than a quick burger, fries, a soft drink and perhaps a clean booth or table in which to sit. After all, lunch on a busy Saturday is never really "wonderful," is it? But when we decide to visit a Japanese steak house, well, this is a completely different story. We will sit around the hibachi table and view a menu with people we typically do not know, nor plan to know. We don't mind at all the extremely high price for the steak, shrimp, or chicken. We expect this, otherwise we would not be there. We patiently wait for the chef to arrive with his table of meats, vegetables, rice, and sauces and spices. We enjoy his presentation as he whirls knives and spatulas around with the precision of seasoned juggler. He builds huge fires, oil faces, and onion volcanoes. He has a quick, humorous wit and an impressive charm. Added to all this, he prepares our meal to absolute perfection. From the first bite to the last, it is a delectable experience for the palate. Yes, we attend this place not merely to eat dinner. We attend here to have an enjoyable experience. We don't mind sharing that experience with people we have only just met. Experiential marketing is now the thing in business. Businesses do well to provide for their customers something far more than "fixing" or "selling" something. Intelligent customers know the market is replete with technicians who can repair or clean things. So, the company that makes the service an experience is the company that many people will want to call. In carpet cleaning, for example, the typical service call is quite short. A technician or two run in to the house with a wand and start steaming away. In an hour or so they are running to the next job clinging to the check of the last "victim." Did they do a good job? Will the stains re-appear in a week or two? Were these techs professionally certified and trained by the IICRC to handle the challenges of the carpet cleaning industry? Did they do any prep work at all in order to guarantee the cleanest carpets possible? These and many questions like them should be considered when looking for a professional carpet cleaning company. Rarely can a service business be as "experiential" as a Japanese steak house. But, they can do more than is typical. They can show the customer a deep concern for their investments. They can dress professionally, arrive on time, and greet the customer with dignity and respect. They can also provide a few gifts to the customer just for allowing them the privilege of servicing their needs. Visit Carpet Cleaning Alpharetta for a true cleaning experience/ http://carpetcleaningalpharetta.blogspot.com http://kleaneasycarpetcleaning.com/ http://alpharettacarpetcleaning.wordpress.com

Carpet Cleaning Alpharetta - Pride

Carpet Cleaning Alpharetta I was struck a few days ago by a thought as I was walking through my neighborhood. It is my habit to take evening walks just to relax and do some good for my health. As I was walking I noticed that one home was being painted. Across the street a man was trimming his hedges. A few houses down a woman was weeding her garden and across the street from her a family was making an adventure out of washing the windows of their house. So here is the thought that struck me. Now this is not a revelation that will revolutionize your life, but it is a thought worth considering. People see their homes as an extension of who they are AND as an investment worth keeping up. They want their homes to say something to the community and, therefore, they are interested in spending time and money to make those statements. Doesn’t it make sense, then, for service businesses to understand that reality? Wouldn’t you think that a wise owner of a business that services people’s most prized possession would know that people aren’t as interested in his/her company as they are their investment? At Carpet Cleaning Alpharetta (aka: KleanEasy Carpet Cleaning) we understand this. Our goal and objective is to demonstrate to our customers that we understand the tremendous pride and value you have and see in your home. We are unlike any other company in that regard. This fact, you can depend on. I am Tony Guthrie, owner of KleanEasy Carpet Cleaning. I am a homeowner like you. I know the pride that comes from the statement my home makes to my community. Every time I mow the grass, trim the hedges, edge the sidewalk, and weed the garden I stand back and look, with pride, at the end result. I know my home says something positive to the people of my community. I understand a very basic reality. If I feel this way about my home, then certainly you feel the same about yours. We at Carpet Cleaning Alpharetta will strive to give you that same feeling of pride that we enjoy in our homes. Trust us.

Carpet Cleaning Alpharetta - Our Commitment

We at Carpet Cleaning Alpharetta have made far more than a basic commitment to customer service and satisfaction. You see, in any book on success in life, whether it be in business, school, family, or whatever; commitment is always discussed as a key factor in achieving success. Commitment comes right after goal-setting. But goal-setting in and of itself is never really enough. Many people set goals they never keep or achieve. As motivational speaker Tony Robbins explains, “All goal setting must be immediately followed by both the development of a plan, and massive and consistent action toward its fulfillment.” He is really talking about commitment. For Carpet Cleaning Alpharetta commitment is defined as a driving, burning desire. We want our customers to know just how dedicated and committed we are to making our service to them a true experience. We know that if we go above and beyond the call of duty and far beyond your expectations, you will not only call us again, but also tell your friends about us. You will absolutely know that we will treat your friend’s homes as professionally and respectfully as we treated yours. In this day and age of tough competition and internet marketing approaches, we still believe that the best way to keep our schedule full of appointments and jobs is to provide top quality service to our valued customers. Then, and only then, will good old fashioned word of mouth kick in for us. Set your dreams and goals high. But make sure you are committed to them. If you can’t get motivated and committed to a goal, then it is only a dream. A true goal is something you will commit to. We at Carpet Cleaning Alpharetta have set a goal of excellent customer service and we are COMMITTED to it! All the best! http://kleaneasycarpetcleaning.com/

Make No Assumptions

I was impressed yesterday as a local politician, one who is very likely to win re-election because of how well-liked he is, came to my door. I was working in my office at my home and the bell rang. I assumed this was one of my children’s friends. There stood the politician, drenched in sweat from going door to door in the 95+ degree heat, canvassing the neighborhood asking how he is doing and what more he can do to earn our trust and vote. Rare for a politician I would say. We chatted for a minute or two and I told him I was already planning to vote for him. But I really appreciated this visit because it caused me to consider how I approach business. Here was a man, who was very likely going to easily win re-election, making no assumptions. He could have rested in polling data and sat comfortably in an air-conditioned office. But he was out on the streets facing the very people that admired him and, I am sure, some that didn’t. How often do business owners assume customers will automatically return because they once provided a good service? In this day and age of information, advertising, and Googling; it is easy for us, even with satisfied customers, to get lost in the fray (the battle for customers). I may not have to drive through the city to each home of my customers to keep them as customers … but it would be impressive to them. The bottom line is this: make no assumptions about loyalty. Keep in regular contact with your customers. Why? Because someone else is likely knocking on their door. http://kleaneasycarpetcleaning.com/uncategorized/make-no-assumptions/

Our Business Goals

We at Carpet Cleaning Alpharetta believe that we should live by our mission statement: To provide the most outstanding service experience in the cleaning industry. This begins with the initial phone call from a prospective client. We will ask how you heard of us and if you know much about who we are. We will then share a little about our experience, reputation, and systems. We want you to know that we are focused on YOU and your cleaning needs. We will share every detail of our step by step cleaning process and then quote you a price that is fair, reasonable, and competitive. We strive to distinguish ourselves from our competitors. You will never hear us say a negative word about those we compete with, but we will tell you how we are different. When we arrive to clean you will be glad to see a well-groomed, uniformed professional; one who is IICRC certified and extensively trained. We will NOT go immediately into a “sales pitch” as so many of our competitors do. We will make suggestions for additional services ONLY if you need them and if they will protect your carpet and furniture investments. National franchise cleaning companies hire commissioned salesmen who enter your home with the goal of “upselling” you. They are far more concerned with the sale than the service. Other independent cleaners may do a good job but who knows what or who will be in your home? Oftentimes they are not certified and have no training of any kind. Many independent cleaners simply purchased equipment and went into “business.” At Carpet Cleaning Alpharetta we understand that carpets and upholstery are crafted with precision and oftentimes with delicate fibers. Having the education and experience to properly clean and care for your investment is of extreme importance. We value you as a customer and as one who takes pride in your home and your investments. We hope that when it comes to caring for your investments that you will trust us!.